How can we help?

What does “one source of truth” mean?

You enter information once and it propagates everywhere — your breeder portal, your personal website, your Pet Search listings, and, via the API, into an external site — so you never have to update the same data in multiple places. One update, one truth.

What is Pet Records?

A dog-breeder management platform (currently version 4.0) that keeps all of your records — health records, listings, websites, registry, and classifieds — in one place, described as “one source of truth.” It’s built by breeders (Matthew and his wife, who have bred for 15 years), not a big software company.

Whats the difference between Pet Only, Limited Rights, and Full Rights?

These are registration rights levels, and they set what can be done with the dogs registration. Pet Only means the dog is registered as a companion, with no breeding rights. Limited Rights allows registration but restricts registering the dogs offspring.

Does a PetRecords registration transfer to a new owner?

Yes, and it follows the dog from family to family, forever, at no extra cost. There's no transfer fee. A dog's record shouldn't end when it changes hands — the health history, pedigree, and documentation stay attached to the dog across owners, so the next family inherits the full picture instead of starting from scratch.

Can I register a dog that isn't AKC-registered?

Yes. The door is open to any dog that can establish its background one of two ways: AKC-stock lineage, or an Embark genetic test. You don't need existing AKC papers to enter the PetRecords registry. The entry is open; the standard is earned through verifiable testing on file, which is what moves a dog up the badge tiers over time.

What do the Bronze, Silver, Gold, and Platinum badges mean?

The badge tiers report what a dog's record actually documents — not how it's marketed. Bronze is the honest entry point: the dog is registered but not yet verified. Each step up reflects more documented, reviewed proof on file: care reviewed, health and genetic testing recorded, OFA results confirmed. A tier is a readout of the paperwork behind the dog, so a higher badge means more that a buyer can verify, not a bigger marketing claim. The standard is earned by showing your work.

Untitled article

Does AKC registration mean my puppy is healthy?

No. AKC registration certifies only that a puppy's parents were registered as the same breed and that the litter was recorded. It doesn't require any health testing — no hip, elbow, cardiac, eye, or genetic screening — and the AKC states plainly that registration doesn't indicate the health, quality, or temperament of the dog. To know a puppy is healthy, look for verifiable third-party testing like OFA evaluations or an Embark panel, which you can check yourself rather than take on faith.

Will moving off Wix hurt your Google rankings?

Short answer: Not if you set up redirects. Map your old Wix URLs to the matching new pages before you point your domain over, so you keep the rankings you earned and don't drop buyers onto a 404. The risk isn't the move — it's moving without a redirect plan.

Don't cancel Wix the day you move

Short answer: No — don't cancel anything the day you switch. Run the old and new setups side by side for a few days, verify your records (chip and registration numbers first, then links and listing statuses), and only cancel Wix and archive the spreadsheets once everything checks out. Keep a dated spreadsheet snapshot indefinitely as a backup, even after you cancel.

Why chip and registration numbers break in spreadsheets

Short answer: Excel and Google Sheets treat long ID numbers as math, not text. A registration number with a leading zero loses the zero. A 15-digit microchip number flips to scientific notation — and worse, the spreadsheet silently rounds the tail end to zeros, so the number is wrong, not just ugly. Format those columns as text before you export, and verify every chip and registration number survived.

The right order to import your records into Pet Records

Short answer: Import in dependency order, so every record lands on something that already exists. Dogs first — sires and dams before anything else — then litters, then health and test results, then buyer and waitlist contacts, and listings last. Listings are built from the dogs and litters already in the system, so they go at the end.