/* Pet Records — support / help center
   Built on the same tokens as the marketing site (/frontend) and the
   redesigned backend (/staff, /breeder), so the surfaces feel like one
   family — editorial / refined / sage. */

:root {
  --bg:        #f7f5f0;
  --surface:   #ffffff;
  --surface-2: #faf8f3;
  --line:      #e6e2d8;
  --line-soft: #efebe2;
  --ink:       #1f2622;
  --ink-2:     #4b554f;
  --ink-3:     #7a8480;
  --accent:    #4f7a5a;
  --accent-2:  #dde7d3;
  --accent-ink:#26402c;
  --warn:      #c4733a;
  --danger:    #b53d3d;
  --good:      #4f7a5a;
  --info:      #4a6b8a;
  --font:  "Inter", "SF Pro Text", -apple-system, BlinkMacSystemFont, "Segoe UI", system-ui, sans-serif;
  --serif: "Fraunces", "Source Serif Pro", Georgia, serif;
  --mono:  "JetBrains Mono", ui-monospace, "SF Mono", Menlo, monospace;
  --pad-x: clamp(20px, 5vw, 96px);
  --maxw:  1240px;
}

.pal-sage { --bg:#f7f5f0; --surface:#ffffff; --surface-2:#faf8f3; --line:#e6e2d8; --line-soft:#efebe2;
            --ink:#1f2622; --ink-2:#4b554f; --ink-3:#7a8480;
            --accent:#4f7a5a; --accent-2:#dde7d3; --accent-ink:#26402c; }

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: var(--font);
  background: var(--bg);
  color: var(--ink);
  font-size: 15.5px;
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}
a { color: inherit; text-decoration: none; }
button { font: inherit; border: 0; background: none; padding: 0; cursor: pointer; color: inherit; }
input, textarea, select { font: inherit; color: inherit; }
img { max-width: 100%; display: block; }

.serif { font-family: var(--serif); font-weight: 400; letter-spacing: -0.018em; }
.mono  { font-family: var(--mono); }
.muted { color: var(--ink-3); }
.tiny  { font-size: 12.5px; }
.bold  { font-weight: 600; }
.caps  { font-size: 12px; text-transform: uppercase; letter-spacing: 0.14em; font-weight: 600; color: var(--ink-3); }

/* ---------- TOP NAV ---------- */
.topnav {
  position: sticky; top: 0; z-index: 50;
  background: color-mix(in oklab, var(--bg) 82%, transparent);
  -webkit-backdrop-filter: blur(20px) saturate(140%);
  backdrop-filter: blur(20px) saturate(140%);
  border-bottom: 1px solid var(--line);
  height: 68px;
  display: flex; align-items: center; justify-content: space-between;
  padding: 0 var(--pad-x);
  gap: 24px;
}
.brand { display: flex; align-items: center; gap: 12px; }
.brand-mark {
  width: 34px; height: 34px; border-radius: 9px;
  background: linear-gradient(140deg, var(--accent), color-mix(in oklab, var(--accent) 55%, var(--ink)));
  display: grid; place-items: center; color: white; font-weight: 700; font-size: 15px;
  box-shadow: inset 0 -2px 0 rgba(0,0,0,.14);
  font-family: var(--serif);
}
.brand-name { font-family: var(--serif); font-size: 19px; letter-spacing: -0.02em; }
.brand-name .dot { color: var(--accent); }
.brand-name .brand-suffix {
  font-family: var(--font); font-size: 12px; letter-spacing: 0.14em; text-transform: uppercase;
  color: var(--ink-3); font-weight: 600; margin-left: 4px;
}

.topnav .nav { display: flex; gap: 2px; align-items: center; }
.topnav .nav .nav-item {
  padding: 9px 14px; border-radius: 999px;
  color: var(--ink-2); font-weight: 500; font-size: 14px;
  line-height: 1;
}
.topnav .nav .nav-item:hover { background: var(--line-soft); color: var(--ink); }
.topnav .nav .nav-item.active { background: var(--ink); color: var(--bg); }
.topnav .right { display: flex; gap: 10px; align-items: center; }

@media (max-width: 760px) {
  .topnav { gap: 12px; padding: 0 16px; }
  .topnav .nav { display: none; }
  .brand-name .brand-suffix { display: none; }
}

/* ---------- BUTTONS ---------- */
.btn { display: inline-flex; align-items: center; gap: 8px;
  padding: 11px 18px; border-radius: 11px; font-weight: 500; font-size: 14.5px;
  background: var(--ink); color: var(--bg); transition: transform .08s ease, background .15s, border-color .15s;
  white-space: nowrap;
}
.btn:hover { transform: translateY(-1px); }
.btn.ghost { background: transparent; color: var(--ink); border: 1px solid var(--line); }
.btn.ghost:hover { background: var(--line-soft); }
.btn.accent { background: var(--accent); color: white; }
.btn.lg { padding: 14px 22px; font-size: 15.5px; border-radius: 12px; }
.btn.sm { padding: 8px 12px; font-size: 13px; border-radius: 9px; }
.btn.link { background: none; color: var(--ink); padding: 0; border-radius: 0; gap: 6px; }
.btn.link:hover { color: var(--accent); transform: none; }

/* ---------- LAYOUT ---------- */
section { padding: 0 var(--pad-x); }
.wrap { max-width: var(--maxw); margin: 0 auto; }
.section { padding: clamp(40px, 6vw, 96px) var(--pad-x); }
.section.tight { padding-top: clamp(32px, 4vw, 56px); padding-bottom: clamp(32px, 4vw, 56px); }

/* ---------- HELP HERO (with search) ---------- */
.help-hero {
  padding: clamp(56px, 8vw, 120px) var(--pad-x) clamp(40px, 5vw, 72px);
  border-bottom: 1px solid var(--line);
  text-align: center;
  background:
    radial-gradient(900px 360px at 50% -80px, color-mix(in oklab, var(--accent) 18%, transparent), transparent 70%),
    var(--bg);
}
.help-hero .wrap { max-width: 760px; }
.help-hero .caps { color: var(--accent); margin-bottom: 18px; display: block; }
.help-hero h1 {
  font-family: var(--serif);
  font-size: clamp(40px, 6vw, 76px);
  line-height: 1.02;
  letter-spacing: -0.03em;
  font-weight: 400;
  margin: 0 0 18px;
  text-wrap: balance;
}
.help-hero h1 em { font-style: italic; color: var(--accent); font-weight: 400; }
.help-hero .lead { font-size: clamp(16px, 1.3vw, 18px); color: var(--ink-2); margin: 0 auto 32px; max-width: 540px; }

.search-form {
  display: flex; align-items: center; gap: 8px;
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 6px 6px 6px 20px;
  max-width: 620px; margin: 0 auto;
  box-shadow: 0 30px 60px -40px rgba(20,28,24,.18);
  transition: border-color .15s, box-shadow .15s;
}
.search-form:focus-within { border-color: var(--accent); box-shadow: 0 0 0 3px color-mix(in oklab, var(--accent) 18%, transparent), 0 30px 60px -40px rgba(20,28,24,.18); }
.search-form .ico { color: var(--ink-3); flex-shrink: 0; display: grid; place-items: center; }
.search-form input {
  flex: 1; min-width: 0;
  border: 0; outline: 0; background: transparent;
  padding: 14px 6px; font-size: 16px; color: var(--ink);
}
.search-form input::placeholder { color: var(--ink-3); }
.search-form .btn { padding: 11px 18px; }

/* ---------- ARTICLE LIST ---------- */
.article-list {
  display: flex; flex-direction: column;
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 18px;
  overflow: hidden;
}
.article-row {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 20px;
  align-items: center;
  padding: 22px 28px;
  border-top: 1px solid var(--line);
  transition: background .12s;
}
.article-row:first-child { border-top: 0; }
.article-row:hover { background: var(--surface-2); }
.article-row .col-main { min-width: 0; }
.article-row h3 {
  font-family: var(--serif); font-size: 22px; font-weight: 400;
  letter-spacing: -0.012em; line-height: 1.2;
  margin: 0 0 8px; color: var(--ink);
}
.article-row:hover h3 { color: var(--accent); }
.article-row p { color: var(--ink-2); margin: 0 0 10px; font-size: 14.5px; line-height: 1.55; }
.article-row .meta { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; font-size: 12px; color: var(--ink-3); }
.article-row .tag {
  background: var(--accent-2); color: var(--accent-ink);
  padding: 3px 9px; border-radius: 999px; font-weight: 600; font-size: 11px; letter-spacing: 0.02em;
}
.article-row .sep { width: 3px; height: 3px; border-radius: 50%; background: var(--ink-3); opacity: .5; }
.article-row .arr { color: var(--ink-3); transition: transform .2s, color .2s; }
.article-row:hover .arr { color: var(--accent); transform: translateX(4px); }

/* ---------- PAGINATION ---------- */
.pagination { display: flex; justify-content: center; align-items: center; gap: 6px; margin-top: 32px; flex-wrap: wrap; }
.pagination a, .pagination span {
  min-width: 38px; height: 38px; padding: 0 12px;
  display: inline-flex; align-items: center; justify-content: center;
  border-radius: 10px; border: 1px solid var(--line); background: var(--surface);
  color: var(--ink-2); font-size: 14px; font-weight: 500;
  transition: border-color .12s, color .12s, background .12s;
}
.pagination a:hover { border-color: var(--ink); color: var(--ink); }
.pagination .current { background: var(--ink); color: var(--bg); border-color: var(--ink); }
.pagination .gap { border: 0; background: transparent; color: var(--ink-3); min-width: 24px; padding: 0; }
.pagination .disabled { color: var(--ink-3); opacity: .5; pointer-events: none; }

/* ---------- CTA CARD (footer of article list) ---------- */
.cta-card {
  margin-top: 40px;
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 18px;
  padding: clamp(28px, 4vw, 44px);
  display: flex; align-items: center; justify-content: space-between; gap: 24px; flex-wrap: wrap;
}
.cta-card .text h3 {
  font-family: var(--serif); font-size: clamp(22px, 2.6vw, 28px); font-weight: 400;
  letter-spacing: -0.015em; margin: 0 0 6px;
}
.cta-card .text p { color: var(--ink-2); margin: 0; font-size: 15px; max-width: 520px; }

/* ---------- ARTICLE READER ---------- */
.article-head { padding: clamp(48px, 6vw, 88px) var(--pad-x) clamp(24px, 3vw, 40px); border-bottom: 1px solid var(--line); }
.article-head .wrap { max-width: 800px; }
.article-head .back { display: inline-flex; align-items: center; gap: 6px; color: var(--ink-3); font-size: 13px; margin-bottom: 18px; }
.article-head .back:hover { color: var(--accent); }
.article-head h1 {
  font-family: var(--serif);
  font-size: clamp(34px, 5vw, 60px);
  line-height: 1.04;
  letter-spacing: -0.025em;
  font-weight: 400;
  margin: 0 0 18px;
  text-wrap: balance;
}
.article-head .dates {
  display: flex; gap: 14px; align-items: center; flex-wrap: wrap;
  font-size: 13px; color: var(--ink-3);
  margin: 0 0 18px;
}
.article-head .dates .sep { width: 3px; height: 3px; border-radius: 50%; background: var(--ink-3); opacity: .5; }
.article-head .dates strong { color: var(--ink-2); font-weight: 500; }
.article-head .tags { display: flex; gap: 6px; flex-wrap: wrap; }
.article-head .tags .tag {
  background: var(--accent-2); color: var(--accent-ink);
  padding: 4px 11px; border-radius: 999px; font-weight: 600; font-size: 11.5px; letter-spacing: 0.02em;
}

.article-video {
  max-width: 920px; margin: clamp(28px, 4vw, 56px) auto 0; padding: 0 var(--pad-x);
}
.article-video .vid-wrap {
  position: relative; width: 100%;
  aspect-ratio: 16 / 9;
  background: #000;
  border-radius: 18px; overflow: hidden;
  border: 1px solid var(--line);
  box-shadow: 0 30px 60px -40px rgba(20,28,24,.3);
}
.article-video video { width: 100%; height: 100%; display: block; background: #000; }

.article-body-wrap { padding: clamp(28px, 4vw, 56px) var(--pad-x); }
.article-body-wrap .wrap { max-width: 760px; margin: 0 auto; }
.article-body { color: var(--ink-2); font-size: 16.5px; line-height: 1.72; }
.article-body p { margin: 0 0 18px; }
.article-body h2 { font-family: var(--serif); font-size: 28px; font-weight: 400; letter-spacing: -0.018em; margin: 48px 0 16px; color: var(--ink); }
.article-body h3 { font-family: var(--serif); font-size: 22px; font-weight: 500; letter-spacing: -0.012em; margin: 32px 0 12px; color: var(--ink); }
.article-body ul, .article-body ol { padding-left: 18px; margin: 0 0 18px; }
.article-body ul li, .article-body ol li { margin-bottom: 6px; }
.article-body strong { color: var(--ink); font-weight: 600; }
.article-body blockquote {
  font-family: var(--serif); font-size: 22px; font-weight: 400; line-height: 1.4; color: var(--ink);
  border-left: 3px solid var(--accent); padding: 4px 0 4px 22px; margin: 28px 0; letter-spacing: -0.01em;
}
.article-body img { border-radius: 12px; margin: 16px 0; max-width: 100%; height: auto; }
.article-body a { color: var(--accent); border-bottom: 1px solid color-mix(in oklab, var(--accent) 30%, transparent); }
.article-body a:hover { border-bottom-color: var(--accent); }
.article-body code {
  background: var(--surface-2); border: 1px solid var(--line);
  padding: 1px 6px; border-radius: 6px;
  font-family: var(--mono); font-size: 13.5px;
}
.article-body pre {
  background: var(--surface-2); border: 1px solid var(--line);
  padding: 16px 18px; border-radius: 12px;
  font-family: var(--mono); font-size: 13.5px; overflow-x: auto;
  margin: 0 0 18px;
}
.article-body pre code { background: none; border: 0; padding: 0; }

/* ---------- RELATED ARTICLES ---------- */
.related {
  background: var(--surface-2);
  border-top: 1px solid var(--line);
  padding: clamp(40px, 5vw, 72px) var(--pad-x);
}
.related .wrap { max-width: 1080px; margin: 0 auto; }
.related h2 {
  font-family: var(--serif); font-size: clamp(24px, 3vw, 32px); font-weight: 400;
  letter-spacing: -0.018em; margin: 0 0 24px;
}
.related-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
@media (max-width: 900px) { .related-grid { grid-template-columns: 1fr 1fr; } }
@media (max-width: 600px) { .related-grid { grid-template-columns: 1fr; } }
.related-card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 22px;
  transition: border-color .15s, transform .12s;
  display: flex; flex-direction: column; gap: 8px;
}
.related-card:hover { border-color: var(--ink); transform: translateY(-2px); }
.related-card h3 {
  font-family: var(--serif); font-size: 18px; font-weight: 500;
  letter-spacing: -0.01em; margin: 0; line-height: 1.25;
}
.related-card p { color: var(--ink-3); font-size: 13.5px; margin: 0; line-height: 1.5; }
.related-card .meta { font-size: 11px; color: var(--ink-3); margin-top: 4px; }

/* ---------- NEW TICKET PAGE ---------- */
.ticket-grid { display: grid; grid-template-columns: 1fr 1.1fr; gap: clamp(32px, 5vw, 72px); }
@media (max-width: 880px) { .ticket-grid { grid-template-columns: 1fr; } }
.ticket-info { padding-top: 8px; }
.ticket-info h3 { font-family: var(--serif); font-size: 24px; font-weight: 400; margin: 0 0 24px; letter-spacing: -0.015em; }
.info-row { display: flex; align-items: flex-start; gap: 14px; padding: 16px 0; border-top: 1px solid var(--line); }
.info-row:first-of-type { border-top: 0; padding-top: 0; }
.info-row .ico {
  width: 36px; height: 36px; border-radius: 10px;
  background: var(--accent-2); color: var(--accent-ink);
  display: grid; place-items: center; flex-shrink: 0;
}
.info-row .lbl { font-size: 12px; color: var(--ink-3); text-transform: uppercase; letter-spacing: 0.08em; font-weight: 600; margin-bottom: 4px; }
.info-row .val { font-size: 15.5px; color: var(--ink); }
.info-row .val a:hover { color: var(--accent); }
.hours { font-family: var(--mono); font-size: 13px; color: var(--ink-2); display: flex; flex-direction: column; gap: 2px; }
.ticket-iframe-wrap { display: flex; flex-direction: column; }
.ticket-iframe-wrap iframe { width: 100%; border-radius: 14px; border: 1px solid var(--line); background: var(--surface); }

/* ---------- EMPTY STATE ---------- */
.empty {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 18px;
  padding: clamp(36px, 5vw, 56px);
  text-align: center;
}
.empty h3 { font-family: var(--serif); font-size: 24px; font-weight: 400; margin: 0 0 8px; }
.empty p { color: var(--ink-2); margin: 0; }

/* ---------- FOOTER ---------- */
.footer {
  border-top: 1px solid var(--line);
  background: var(--surface-2);
  padding: clamp(48px, 6vw, 80px) var(--pad-x) 32px;
}
.footer-grid {
  max-width: var(--maxw); margin: 0 auto;
  display: grid;
  grid-template-columns: 1.6fr 1fr 1fr 1fr;
  gap: clamp(28px, 4vw, 56px);
  margin-bottom: 48px;
}
@media (max-width: 760px) { .footer-grid { grid-template-columns: 1fr 1fr; } }
.footer-grid h5 { font-size: 12px; text-transform: uppercase; letter-spacing: 0.1em; font-weight: 600; color: var(--ink-3); margin: 0 0 16px; }
.footer-grid ul { list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 10px; font-size: 14px; color: var(--ink-2); }
.footer-grid ul li a:hover { color: var(--accent); }
.footer-grid .blurb { color: var(--ink-2); font-size: 14px; line-height: 1.55; max-width: 320px; margin: 16px 0 0; }
.foot-bottom {
  max-width: var(--maxw); margin: 0 auto;
  border-top: 1px solid var(--line);
  padding-top: 24px;
  display: flex; justify-content: space-between; align-items: center; gap: 16px; flex-wrap: wrap;
  font-size: 13px; color: var(--ink-3);
}
.foot-bottom .legal { display: flex; gap: 16px; }
.foot-bottom .legal a:hover { color: var(--ink); }

/* ---------- SEARCH RESULTS PAGE ---------- */
.results-head { padding: clamp(36px, 5vw, 64px) var(--pad-x) clamp(20px, 3vw, 32px); border-bottom: 1px solid var(--line); }
.results-head .wrap { max-width: 880px; }
.results-head .caps { color: var(--accent); margin-bottom: 14px; display: block; }
.results-head h1 {
  font-family: var(--serif); font-size: clamp(30px, 4vw, 48px); font-weight: 400;
  letter-spacing: -0.025em; margin: 0 0 14px; line-height: 1.05;
}
.results-head .lead { color: var(--ink-2); margin: 0; font-size: 15.5px; }
.results-head .search-form { margin: 24px 0 0; max-width: 100%; }

/* ---------- HIGHLIGHT in search results ---------- */
mark.hl { background: color-mix(in oklab, var(--accent) 22%, transparent); color: inherit; padding: 0 2px; border-radius: 3px; }